If you have questions about the pieces you see on our website or would like to place an order, our studio hours are 9:00 am to 5:00
pm EST Monday through Friday (we often have our answering machine on during this time so we don't miss calls we have not heard over
the noise in the studio. We periodically check our voicemail and will call you back promptly). Occasionally, we are out of the studio
exhibiting at a show. If this is the case, we will return your call when we return to the studio. Our telephone number is: 585-482-5142.
You can also email us. We check our emails often throughout the day, even when we are at shows. PLEASE DO NOT send credit card info
via email. We will contact you over the telephone for that info. Email us at: firstname.lastname@example.org If you need to contact us through
snail mail, our address is:
c/o Treebourne Woodworking, Inc.
76 Hazelwood Terrace
Rochester, NY 14609
certificates are available if you just cannot decide which purse to choose (sometimes a great alternative for holiday, birthday, anniversary,
Ordering Info: When ordering, we will need the following information:
1). The style name (ie: "Aralia" Minaudiere, "Calliandra"
Medium Handbag, etc.)
2). The wood combination (body of the purse, top edge, clasp, and strap holders, if applicable). Note: when
viewing the handbags the wood descriptions are in this order: body first, top edge second, clasp and strap holder third.
3). The strap
style and length (clutch; single strap; double strap). The strap length can be any length you choose. There are semi-standard lengths
we use but every body is different so we will customize for your particular needs.
4). Shipping info. We ship UPS ground to the mainland
US states; shipping and handling is $12.00-$18.00 depending on destination. For outside the US, please call or email for estimate.
5). Payment info: we accept VISA, Master Card, and checks (checks must clear before we ship).
If the item is not in stock,orders take
approx. 4-6 weeks to complete.